Taxi services vs ride-hailing services
In many cities, ride-hailing services are penetrating the taxi markets whereas, taxis services are trying hard to defend their position against them. The industry is looking to survive with the best possible solution.
Protests are being made against Uber in different parts of the world, some calling it an invasion by Uber. The taxi drivers are accusing the governments and Uber of taking their business and also believe that they cannot co-exist with ride-hailing services.
The taxis have been in cities for decades and are a major part of transportation along with public transport. They have been the preferred choice when it comes to convenience, safety and last minute plans. The change which the consumer is expecting from them is flexibility with more personal journey experience, where ride-hailing services are pegging for the same.
The ride-hailing services received accolades in many cities for closing the gap in the on-demand sector for taxis. On one side they are getting banned by the taxi sector, on the other side, they are penetrating the markets with advanced technologies.
The on-demand technology behind booking taxis made the consumers fell in love with ride-hailing services. They are able to book a cab from their smartphone and get it anywhere they want. The consumer doesn’t have to find a taxi on the streets and can check for the price and time duration for the trip in advance, giving more power to the consumer.
The incorporation of geo-analytics allows taxi companies to assess or predict the right amount of demand for taxi bookings and to balance it with an ideal supply/drivers in a given time window. This also eliminates the problem of supply deficit or surplus demand. Further, this allows taxi businesses to adapt the fleet to variables such as estimated route traffic, the distance of the route, location, events and weather conditions. This adaptation serves both taxi driver and rider by optimising the driving time and reducing waiting.
This gives more power to taxi businesses to manage their fleet in comparison to ride-hailing services because the former have their own drivers and the latter works with self-employed drivers.
For the taxi sector, innovation might be the key to survive and position itself in the changing market. Taxi dispatching and booking services provide a cutting edge to the taxi services and taxi business opting for the same can increase their top line.
Jugnoo Taxi, a taxi dispatch software with cab-hailing services and applications, provides customized Uber/Lyft clone for taxi business featuring taxi booking apps like uber, driver app and complete taxi dispatch software. Jugnoo Taxi helps business to take them online in no time with advanced features like route optimization & geo-tracking and real-time tracking like Uber.